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Agape Care Services

About Us

We promote independence, wellbeing adding value through advising on staying independent in your own home within the community.

Our Mission Statement

Agape Care Services is an organisation that has family values as a service delivery model. We work in partnership with participants, carers & families and community organisations.

Our mission is to provide a superior quality supports that:

  • participants, their family, friends and advocates recommend
  • Agape Care Services staff are proud of
  • community respects
  • disability service participants and families prefer

Our Vision

We aim to passionately deliver support and become the best provider of choice for people with disability by:
  • Helping them identify their goals,
  • Supporting their aspirations and independence,
  • promoting their wellbeing and community inclusion.

Agape Care Services aim to bring and promote hope, motivation, independence and inclusion, while encouraging participants to take control of their choices. We encourage living as full a life as possible through supporting people to reach their goals.

We understand people’s individuality; hence supports are focused on individual needs and preferences. At Agape Care Services, it’s about building on strengths, pursuing interests and choices and feeling connected to others.

Who Are We?

We are an ordinary Australian based organisation who have extra ordinary passion to provide excellent support to people living with differing disabilities in their own homes within the community. These may, include but not limited to physical, cognitive, congenital or acquired disabilities. Our staff will work in partnership with you to make informed choices and decisions to achieve your individual goals and aspirations

Agape Care Services is dedicated to supporting vulnerable individuals in the community so that they can continue on with their lives with dignity; live independently and be participating members of their own communities.

The basic principles underlying our services are:

Privacy for participants
The support worker acknowledges the right of participants to be left alone, uninterrupted as well as free from intrusion and public attention. The participant has also the right to privacy with regards to both his or her individual affairs and personal belongings.
Confidentiality of information
The client rights to confidentiality are safeguarded.
Access to Information
Every participant has a right to information about the objectives of their care and a detailed explanation of the service being offered.
Discrimination
The support worker do not discriminate against participants on the grounds of race, nationality, language, gender, religion and beliefs, age, sex or sexual orientation, social standing.
Dignity, independence and individuality

Irrespective of the severity of their physical difficulties or mental infirmity this is respected and maintained. The support worker recognise and respect, regardless of circumstances, the uniqueness of each participant and their intrinsic value as an individual. Dignity in social care occurs when each person is valued and treated with respect in all aspects of their daily life regardless of their circumstances or level of dependency.

Fulfilment of aspirations
To have their social, emotional, religious, cultural, political as well as sexual needs accepted and respected. Participants are enabled to obtain their potential capacity - physical, emotional, intellectual, as well as social. Individuals are provided with support and independence to realise personal goals and capabilities in all aspects of everyday life.
Consultation
Participants and their family members are consulted regarding day to day living arrangements plus enabled to take part in discussions regarding any kind of suggested changes to those arrangements and be completely involved in as well as fully advised in regards to the individual assessment of their care necessities. Participants have a right to be involved in a careful and comprehensive assessment of their total needs and wishes, and to be informed of the outcome. Our commitment is always to uncover the ideal and the most budget-friendly method of meeting the Participant’s needs and aspirations. Participants shall be helped to make well informed decisions about their future, which should be integrated within their unique care plans.
Dignity of risk
Dignity of risk promotes each person’s autonomy and self determination to make their choices. The support worker will allow each individual participant to exercise, to his or her full potential, personal choice in opportunities and lifestyle. The support worker will ensure that the person they care for has a say in decisions about the provision, extent and timing of any care planned and also over the withdrawal of any service. Where, for reasons of mental frailty, the person who is being cared for is not able to participate fully in care planning, consideration will nevertheless be given to his or her wishes, so far as these are expressed and practical. We welcome designated advocates in this context. Account will also be taken of the needs and rights of carers to lead their lives without unreasonable levels of demand and stress. The rights of the participant not to accept support workers into their own homes with whom they are not compatible will be upheld.
Review
The participant, family and friends have a regular review of the Participants’ individual circumstances at which they have a right to be present.
Services information
The participant are fully informed about the services provided by Agape Care Services.
Legal rights

We uphold participants' human rights including freedom of opinion and expression.Participants are informed of their legal rights

Medication
The participant shall be fully advised of their medication requirements and to make choices about their medical treatment whenever feasible.
Family, friends and advocates
The participant are supported to maintain continued access to family, friends, facilities and the community.
Complaints

The participants have access to a participants complaints & grievances process and to be represented by family, friend or adviser if they so wish.

Supporting independence of participants

The participants are allowed to take risks to the level of their own informed viewpoint. Participants have the opportunity to think, behave and make choices without reference to another individual or unreasonable restriction. This includes the willingness to expose oneself to a level of calculated risk.

we believe in your ability
Our Aims, Objectives and Philosophy of Care
  • All people who contact with Agape Care Services are treated with respect at all times.
  • We seek to provide expert support to allow individuals who live with disability to obtain their highest potential with their state of health and wellbeing.
  • We maintain the human and citizenship rights of all who we have contact with.
  • Individual judgement and personal decision-making are the right of all participants and will be supported by our employees.
  • The individual uniqueness of participants staff and visitors are recognised and these people are treated with dignity and respect at all times.
  • The individuals requirement for personal privacy are respected continually and all material associated with individuals are handled in a confidential manner.
  • We understand the individuals desire for personal fulfilment and endeavor to provide individualised programmes of meaningful activity to satisfy the needs of participants and staff.

Cultural Awareness

At Agape Care Services we realise just how important it is to work within a culturally respectful and safe surroundings, understanding that individuals offering services to Indigenous people who have disabilities genuinely know about the significance of culture, history, country, community and family is to Indigenous Australians.

Agape Care Services will carry on and work together with and find guidance as well as advice from Aboriginal and Torres Strait Islander (ATSI) people with the aim of providing supports in a culturally appropriate manner while also empowering and building capacity of the ATSI to engage with service providers.

  • Privacy for Participants:
    The support worker acknowledges the right of participants to be left alone, uninterrupted as well as free from intrusion and public attention. The participant has also the right to privacy with regards to both his or her individual affairs and personal belongings.
  • Confidentiality of information:
    The client rights to confidentiality are safeguarded.
  • Access to Information:
    Every Participant has a right to information about the objectives of their care and a detailed explanation of the service being offered.
  • Discrimination:
    The Support worker do not discriminate against Participants on the grounds of race, nationality, language, gender, religion and beliefs, age, sex or sexual orientation, social standing.
  • Dignity, Independence and Individuality:
    Irrespective of the severity of their physical difficulties or mental infirmity this is respected and maintained. The Support worker recognise and respect, regardless of circumstances, the uniqueness of each Participant and their intrinsic value as an individual. Dignity in social care occurs when each person is valued and treated with respect in all aspects of their daily life regardless of their circumstances or level of dependency; to have skilled, sensitive care to enable them to achieve the highest possible quality of life.
  • Fulfilment of Aspirations:
    To have their social, emotional, religious, cultural, political as well as sexual needs accepted and respected. Participants are enabled to obtain their potential capacity - physical, emotional, intellectual, as well as social. Individuals are provided with support and independence to realise personal goals and capabilities in all aspects of everyday life.
  • Consultation:
    Participants and their family members are consulted regarding day to day living arrangements plus enabled to take part in discussions regarding any kind of suggested changes to those arrangements and be completely involved in as well as fully advised in regards to the individual assessment of their care necessities. Participants have a right to be involved in a careful and comprehensive assessment of their total needs and wishes, and to be informed of the outcome. Our commitment is always to uncover the ideal and the most budget-friendly method of meeting the Participant’s needs and aspirations. Participants shall be helped to make well informed decisions about their future, which should be integrated within their unique care plans.
  • Dignity of risk:
    Dignity of risk promotes each person’s autonomy and self determination to make their choices. The Support worker will allow each individual Participant to exercise, to his or her full potential, personal choice in opportunities and lifestyle. The Support worker will ensure that the person they care for has a say in decisions about the provision, extent and timing of any care planned and also over the withdrawal of any service. Where, for reasons of mental frailty, the person who is being cared for is not able to participate fully in care planning, consideration will nevertheless be given to his or her wishes, so far as these are expressed and practical. We welcome designated advocates in this context. Account will also be taken of the needs and rights of carers to lead their lives without unreasonable levels of demand and stress. The rights of the Participant not to accept Support workers into their own homes with whom they are not compatible will be upheld.
  • Review:
    The Participant, family and friends have a regular review of the Participants’ individual circumstances at which they have a right to be present.
  • Services Information:
    The Participant are fully informed about the services provided by Agape Care Services.
  • Legal Rights:
    We uphold Participant rights and participants are fully informed about their legal rights.
  • Medication:
    The participant shall be fully advised of their medication requirements and to make choices about their medical treatment whenever feasible.
  • Family, Friends and Advocates:
    The Participant are supported to maintain continued access to family, friends, facilities and the community.
  • Complaints:
    The Participant have access to a Participants Complaints & Grievances and to be represented by family, friend or adviser if they so wish.
  • Supporting independence of Participant:
    The Participant are allowed to take risks to the level of their own informed viewpoint. Participants have the opportunity to think, behave and make choices without reference to another individual or unreasonable restriction. This includes the willingness to expose oneself to a level of calculated risk.
THE GUIDELINES DEFINED PREVIOUSLY NEEDS TO BE GUIDED BY FORMER OBLIGATIONS REQUIRED BY HEALTH AND SAFETY OR STATUTORY REQUIREMENTS

Why choose Agape Care Services?

  • We provide our participants inclusive, versatile, personalised and culturally appropriate solutions that will assist you to achieve your goals.
  • We give you culturally sensitive assistance by employing experienced and qualified indigenous staff who will be sensitive to each participant’s culture & identity.
  • We support our participants and the family members as well as carers in a genuine, respectful and non-judgemental manner while they work to obtain their desired goals.
  • We respect your individual rights while working towards helping to make decisions regarding how you as an individual would prefer to live life.
  • We appreciate how difficult it can be to invite people inside your household as well as your life, so we comply with strict privacy and confidentiality policies, follow your house rules as well as value the boundaries you may have put in place.

Contact Details

(08) 9495 2720

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Location

1/2902 Albany Highway, Kelmscott
Perth, WA 6111
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